quick protip: if someone is crying or freaking out over something minor, eg wifi not connecting, can’t find their hat, people talking too loud, do NOT tell them how small or petty the problem is to make it better. they know. they would probably love to calm down. you are doing the furthest possible thing from helping.
When someone gets upset over something ridiculous it’s because there’s a bigger stress going on and the tiny things are piling up and becoming stressful as well because of it.
Ask them what’s REALLY wrong.